service policycurrent location ：home > service policy
- overview of after sales service
our company advocates "quality, innovation, service to win" principle, to provide one year free service for products, services including hardware maintenance (exceptartificial damage); software upgrade; bad site database update; provide customer service service timely response, timely follow-up, timely treatment principle;
the company's services are mainly telephone service hotline, remote maintenance and remote site service.
warranty clause
standard warranty clause：
1 years of hardware maintenance；
1 years of software upgrades；
1 years of on-site support, non product problems on-site service 3 times；
7 days *8 hours of telephone technical support, 4 hours in response, 7 days *24 hours e-mail technical support
